Privacy Policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data.

Our website is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

The Company

We are Kezar Philippines Incorporated. Our address is Unit 501, 5th Floor, Makati Executive Center, LP Leviste, corner VA Rufino, Brgy. Bel-Air, Makati City, Metro Manila. You can contact us by post at the above address, by email at hello@kezar.co or by phone on (+63) 905 449 1176. Any inquiries about our use of your personal data should be addressed to the contact details above.

When you use our website

As with the most commercial website, when you access www.kezar3d.com, your internet address may be automatically collected and is placed in Internet access logs. This address generally does not identify you specifically, just your Internet Service Provider. Consent

By using the website, you consent to the use of your Personal Information as described in this Privacy Policy. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using some or all of the Services within the website.

We also may use cookies, which are small files stored on your computer, which www.kezar3d.com may use to personalize your site visit, as well as provide some information about your visit to www.kezar3d.com such as how you entered the site, how you navigated through the site, and what information was of interest to you. Personal information such as your name or address is not available through cookies. We may analyze this information to help us identify ways to improve our website. If you prefer not to use cookies, most browsers allow you to disable cookies on your computer by changing the settings; see your browsers’ help file for more information on how to do so.

When you submit an inquiry via our website

When you submit an inquiry via our website, we ask you for details such as your name, email address, and phone number.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Upon submission of your inquiry, this inquiry is then stored and processed as an email which is hosted by Shopify Inc. within the European Economic Area (EEA). It is also logged on a CRM system on a cloud server based in Canada, a country which the EU says has adequate data protection laws in place to protect your data.

We do not use the information you provide to make any automated decisions that might affect you. We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them.

When you purchase a product from our website

When you purchase products from us online, we ask you for your name, address, phone number, email address, and credit/debit card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to verify your credit card details for your purchase, process your order, and to send you your products. We will also send you a receipt via email and we may use your phone number to contact you regarding your purchase.

We require this information in order to process your payment, deliver your products or services, and fulfill our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law.

Your information is stored on our website and on our server powered by Shopify Inc. Your credit card details are passed to a third-party payment processor which is based in the United States of America. We, the company, do not retain your credit card information.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your order information for an indefinite period, as the licenses we sell for our products do not expire.

When you sign up to receive our newsletter

When you sign up to receive our newsletter, we ask your email address.

We will ask for your consent to use your email address to send you our digital newsletters which contains information about our products and other information which we feel might be of interest to you.

You can withdraw your consent at any time and we will stop sending you the newsletter.

Your name and email address are shared with a third-party mailing system which is based in the European Economic Area (EEA). This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the European Economic Area (EEA).

We do not use the information you provide to make any automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.

When you submit a review about us

When you submit a review about us, we record your name, your email address, and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

Your details are shared with a third-party review system which is based within the European Economic Area (EEA).

 We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.

When you take part in our feedback survey

When you take part in our feedback survey, we record your name, your email address, your organization name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services.

We use this information to develop and improve our products and services and our customer relationships. Your job role, organization, and some or all of your comments may be publicly displayed on our website as a testimonial. We will do this based on our legitimate interest in marketing our products and services.

Your details are shared with a third party survey system which is based within the European Economic Area (EEA).

We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for two years, or for as long as we are marketing the product or services that the review refers to, whichever is shorter. You may ask us to remove a testimonial that is based on your feedback from our website at any time.

Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.