Can I have my orders printed in different colors?

For color requests, please leave us a note in your cart before checking out (except for 3DMemory Products and Bannetons).

How long is the lead time for orders?

Please note that all of our products are made to order. The production time usually takes 7 working days or more, depending on the volume of orders.

Do you ship nationwide?

Yes, we are trying our best to cater our services to our customers nationwide. Feel free to message us, so we could accommodate your orders.

 What are the available modes of payment?

You can pay through PayPal, Bank Deposit, and Cash on Delivery. However, as of the moment, Cash on Delivery transactions are only available in selected locations only.

Do you accept bulk orders?

Yes, we accept bulk orders. You may directly contact us through email at kezar3d@gmail.com or give us an call at 0905 449 1176.

Do you allow Returns, Refunds, and Order Cancellation?

We do not allow returns, refunds, and cancellations of orders. Read our Return, Exchange, Cancellation & Refund Policy to learn more.

What other services do you offer?

We offer 3D Printing, 3D Modeling and Design Services; and 3D Printer Repairs and Upgrades. Go to our Services Page to learn more.

How do I avail your 3D Printing Services?

  1. Fill out the form at the bottom portion of the Services Page.
  2. Kindly indicate the following details:
    • Preferred material and color (if any)
    • Other Printing requirements (if any)
3. Upload your STL file.
4.Please wait for confirmation and a quotation from our team.
5. Send us your approval with a copy of your proof of payment.
6. Wait for your model to be printed.
7. Claim or have it delivered to you.

What if I don't have a 3D model yet?

You can always inquire to our 3D Modeling and Design Services. Feel free to send us a message through the form at the bottom portion of the Services Page. 

    To have my model 3D Printed, what file format should I send?

    We accept .stl file format yet feel free to reach us for assistance if you have other file formats available.

    What materials do you use in 3D Printing?

    We usually use Polylactic Acid (PLA) and Acrylonitrile Butadiene Styrene (ABS) filaments for our products yet feel free to reach us if you have any preferred type of filament in mind for your models. 

    What is the biggest size of a model can you print?

    We can print a model with sizes up to 300 mm length x  300 mm width x 400 mm height.

    How durable are 3D printed items?

    The durability of the items depends on the material, design, and external factors such as humidity, pressure forces, acidity, temperature changes in where they need to perform.

    Would I be able to get a rush 3D Print request done?

    Definitely! Don’t forget to leave us a note in your cart before checking out, or send us a message to kezar3d@gmail.com.